DVT Pump - Devon on Rent

Government ID, address proof and prescription where applicable.

• The Devon DVT Pump must be returned in the same functional condition in which it was delivered, allowing for normal wear and tear.
• The pump, power adapter, connecting tubes and carrying accessories supplied on rent must be returned together.
• Compression sleeves supplied for personal patient use may be non-returnable for hygiene reasons. Their inclusion, purchase price and disposal conditions should be confirmed before booking.
• The customer must provide at least 24 hours’ notice to arrange the return.
• The pump must be kept clean, dry and protected from liquids, impact, excessive heat and unauthorised repair.
• Charges may apply for damaged tubing, broken connectors, liquid damage, missing accessories or faults caused by misuse.
• Rental charges will continue until the confirmed return date or successful pickup, according to the rental agreement.
• Outstanding rent, extension fees and applicable damage charges must be settled before or during pickup.

• Pickup will be arranged from the original delivery address unless another location is approved in advance.
• The customer should request pickup at least 24 hours before the preferred collection date.
• A responsible person must be available to hand over the pump and all reusable rental accessories.
• The device should be switched off, disconnected and packed safely before collection.
• Reusable equipment and accessories will be inspected during pickup.
• Used compression sleeves should not be returned unless specifically requested under the agreed rental package.
• Additional transportation charges may apply for a changed pickup address or a location outside the regular service area.
• Same-day or urgent pickup is subject to route planning and staff availability.